The conductors and ticket collectors may as well be MTA employees with their terrible attitudes and rude service. Nowhere do people realize that it's the riders of your train that keep you employed and some basic courtesy would be appreciated.
Secondly for all the crap customer service the trains are far from cheap. A train within Holland costs €30per head and although there are cost-saving cards which you could buy to get discounts, most tourists are stuck with crazy sticker-shock. But what is more unbelievable is the fact that nowhere on the Dutch rail-system do they take credit cards. Explain to me how on a continent where I was first able to use my visa to buy a soda, there are still major industries which refuse to bow to common sense. As Americans we expect to be able to throw anything on a Visa card so whenever we are denied this it seems akin to being asked to storm the shores of a country and 60 years later feeling no gratitude.
It's not that they don't have the capabilities cause they already have the ATM type ticket machines which just happened to be rigged so they cannot take a US Bank issued card unless you know the pin-code number. Now this sounds simple except we don't need pin-code numbers when we use our cards and even when I get one sent to me along with all the other junk-mail I usually shred it immediately. And before you ask this is not the same # as your ATM pin-code cause that won't work either.. So basically because you don't have a pin based credit-card you are forced to stand on an endless line with all the other schmucks to let you know that you'll have to come back with cash to board this train.
Now where is that drink lady
Sent from my Verizon Wireless BlackBerry
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