Monday, July 25, 2016

Take on the China Eastern First Class check-in counter

Nothing tells you that you are no longer in Kansas than when you get to China and everything you hold dear is gone. I went to check-in today for a transfer after getting off a flight and being a platinum SkyTeam flyer you'd think it should be a simple and pleasant experience but as should be expected, it was anything but.
First of all after landing in Shanghai for a connection to the heart of China is ludicrous. They literally make you leave the airport in order to check back in. Their concept of a "transfer station" is to get you to the sidewalk with the taxi line and then have to go up three floors to check back in. This is with all your bags after a 14 hour flight in the 100 degree heat.
When you finally get to the check in station, you see why this is still a communist country. It's not political statement, it's just that their concept of VIP means nothing. The service takes forever, they don't have an English speaking person anywhere in the section and they tell you the lounge will be a 25 minute walk to the gate which makes the entire experience about as pleasant as eating gizzard. But what is most telling is that their red carpet looks like the rug of an abandoned crack house. It has rips and cuts and stains and looks like it hasn't been washed ever. I don't care and don't need my feet to walk on rose pedals but what it is, if nothing else, is telling. You are no better than anybody else.

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