I stood in line at Dunkin this morning at an old school non drive through. There were about 4 people in line so I assumed it would be a few minutes. The issues was that every 30 seconds a bell would go off which I learned to mean was a mobile order. So although we are literally standing in the store, the guy working behind the counter is prioritizing the mobile orders while we stand there. He's going line person, mobile order, line person, mobile order The issue is that the average person walking into Dunkin is looking for a single coffee but these mobile orders are usually like four sandwiches and four complicated drinks.
Never again
Sent from my iPhone
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