Tuesday, July 23, 2024

Take on the Delta f-up.

I got into a cab at 3:45am for my 6am flight from Newark on Sunday. After my first was delayed, a second one cancelled and my connection missed, I spent hours on the phone with @delta jumping from one ticket to another. They not only couldn't help me but they actually made the situation worse saying they got me on a flight at JFK. Spent an hour racing over there only to be told that the ticket they booked wasn't for my class. I then spent another two hours with countless reps looking at options that were completely unreasonable like taking a flight to Boston to connect to a flight to Minneapolis to end up in Seattle to eventually go to Japan. Delays are part of the world I live in with my travels but basically but basically having my entire trip cancelled has never happened to me before. F You Delta

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